Privacy Policy
Nitel Solutions understand that your privacy is important, and we have adopted this privacy policy to describe what information may be collected about you by us when you access or use our website or our service, as well as any electronic information collected by Nitel Solutions as a result of your use of our network. This Policy also describes how that information may be used or disclosed by us. This Policy does not apply to information about you that may be collected by us other than through the access or use of our website or our service.
Personal Information
"Personal Information" is information about you, and includes your name, address or credit card, birth date, email address, telephone number or other information such as cookies, that we may collect through your use of the Service. Personal Information also includes customer proprietary network information "CPNI," which relates to the quantity, technical configuration, type, destination, location, and amount of your use of the Service. Personal Information does not include aggregate customer data (collective data about our customers from which customer names or other identifiers have been removed) or other information not deemed CPNI by the Communications Act of 1934, as amended, or the Federal Communications Commission’s rules and regulations, as they may be changed from time to time.
Personal Information is collected when you purchase our products or services online or otherwise interact with us online, Personal Information about you may also be provided to us by third parties, such as consumer reporting agencies, vendors, dealers or application service providers.
CPNI, as defined above, is collected solely by virtue of your customer relationship with us and your use of our network for wireless web access and voice and data services. Nitel Solutions will not use or disclose Personal Information, other than as set forth herein or as described in our customer service agreements with you.
We may collect, use, and disclose your Personal Information for the following reasons:
• To provide you access to the Service or to initiate, render, bill or collect for our products and services or to complete a transaction.
• To market, sell, offer or provide you with products and services you have purchased or subscribed to, including phones, related equipment, additional services, or information services to you.
• To provide information regarding products or services, referrals, or administrative services to you when you contact us and approve of our use of the information during the course of the call.
• To enforce or apply our service agreements with you and to comply with governmental laws, regulations and orders (including subpoenas relating to personal or private electronic communications transmitted on our networks and/or other information about our business or our subscribers) and to cooperate with governmental investigations.
Nitel Solutions is constantly striving to enhance the quality and selection of the products and services that we offer to you as our customer. As a result, we may also share information, including Personal Information, about you with others such as retailers and direct marketers that we select in an effort to make you aware of additional products and services that may be of interest to you. We or our Affiliates may contact you for marketing purposes via phone, email, text message, picture message, auto dialer, fax or direct mailing or otherwise via our website.
Your Rights
Please know that you will continue to receive invoices, customer service-related notifications, technical or network-related notifications, Nitel Solutions product and service offers (including those related to your Service, phones, information services, or related equipment) and information from us related to the Service electronically or otherwise. Generally, you may not opt out of receiving these service related emails.
Our Service Providers
We use other third parties to provide various services on our site and in connection with our services, including credit card processing, bill payment services, billing, and operational support, email service and shipping services. When you purchase a product or service, we will share Personal Information as necessary for the third party to provide these services. In addition, we will use and share your email address with our email service provider in order for them to provide email services on our behalf.
However, should you visit or interact with other websites even via links from our website, you may be providing Personal Information to those companies. Any information about you received by those third parties will be governed by their privacy policies, not this Policy. Nitel Solutions is not responsible for any links posted to our website or any information you provide as a result of clicking on such links. We encourage you to read the privacy statements of each and every website that collects personally identifiable information.
Website
Because this website wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by Nitel Solutions. If you have questions or concerns regarding this Policy, you should first contact Nitel Solutions Web Operations at info@nitelsolutions.com.
Nitel Solutions covers only information that is collected through this website, and does not cover information that may be collected through software downloaded from the site or through the use of the Service. When you visit our website to learn more about Nitel Solutions products and services, access your account, pay your bill, or submit other information to us, we automatically receive and record information on our server logs from your browser, including your IP address and the page you request. We use this information for the following general purposes: to customize the advertising and content you see, to fulfill your requests for products and services, to improve our services, to contact you, to conduct research, and to provide anonymous reporting for internal and external clients.
We may also set and access Nitel Solutions cookies on your computer. A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a website's computers and stored on your computer's hard drive.
Nitel Solutions uses cookies for a number of purposes, including to:
• Access your information when you "sign in," so that we can provide you with customized content.
• Keep track of preferences you specify while you are accessing our website.
• Estimate and report our total audience size and traffic.
• Conduct research to improve Nitel Solutions products and services.
You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. (Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.) If you reject all cookies, you may not be able to access or order certain Nitel Solutions products and services that require you to "sign in," and you may not be able to take full advantage of all offerings or features or services available on our Website.
Advertisers that serve ads on our site may also use their own cookies. Such outside cookies are governed by the privacy policies of the entities placing the ads, and are not subject to this Policy.Nitel Solutions may also place advertisements about our products and services on other websites. These companies may use cookies and other technology such as web beacons or tagging to measure the effectiveness of our ads. The use of such cookies is also subject to the privacy practices of the ad serving companies, not this Policy. We have no access or control of the cookies or web beacons set by third parties.
Finally, should you take advantage of service and products offered by other companies, or visit or interact with other websites utilizing our links, you may be providing Personal Information to those companies. Any information about you received by those third parties will be governed by their privacy policies, not this Policy. Nitel Solutions is not responsible for any links posted to our website or any information you provide as a result of clicking on such links. We encourage you to read the privacy statements of each and every website that collects personally identifiable information.
Security
We use commercially reasonable efforts to protect the Personal Information submitted to us, both during transmission and once we receive it. Moreover, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially reasonable safeguards to protect your Personal Information, we cannot guarantee its security.
Policy Updates
If we decide to change this Policy, we will post those changes to this Policy, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to change, modify, add or remove portions of this Policy at any time, so please review it frequently. If we make material changes to this Policy, we will notify you here, by email, or by means of a notice on our home page.
All Policy changes will take effect ten (10) days after their posting on the website. Your continued use of the website and/or Service following that period after the posting of changes to this Policy will mean that you accept such changes.
